Shipping Policy - Raizing Gallery

1. Shipping Methods: Raizing Gallery offers reliable and secure shipping methods to ensure your artwork reaches you in pristine condition. We partner with reputable shipping carriers to deliver your order safely and efficiently.

2. Shipping Locations:  We provide shipping services to customers worldwide. Whether you're in Dubai or any other location across the globe, we strive to deliver your artwork to your preferred destination.

3. Processing Time:
Once your order is placed and payment is confirmed, we begin processing your shipment. Processing times may vary depending on the specific artwork and any customization requests. We aim to ship your order within [X] business days, but please note that some pieces may require additional time for framing or handling.

4. Packaging: To safeguard your artwork during transit, we take utmost care in packaging. Each artwork is carefully wrapped and protected using industry-standard materials to ensure its safety and prevent damage during transportation.

5. Shipping Costs: Shipping costs are calculated based on various factors, including the size, weight, destination, and shipping method. The exact shipping cost for your order will be displayed during the checkout process. Please note that any additional customs duties, taxes, or import fees imposed by your country's customs authorities are the responsibility of the customer.

6. Tracking and Delivery: Once your order is shipped, we provide a tracking number that allows you to monitor the progress of your shipment. You will receive the tracking information via email, and you can also access it through your Raizing Gallery account. Please note that delivery times may vary depending on the destination and chosen shipping method.

7. Insurance: We understand the value and significance of your artwork. To provide added peace of mind, we include insurance coverage for all shipped orders. In the unlikely event of damage or loss during transit, please contact us immediately, and we will work diligently to resolve the issue.

8. International Shipping: For international orders, please be aware that customs regulations and procedures may cause additional delays. We strive to comply with all international shipping requirements and provide the necessary documentation to ensure a smooth customs clearance process.

9. Address Verification: To ensure accurate and successful delivery, please double-check the shipping address provided during the checkout process. Any errors or incorrect information may result in shipping delays or additional charges. If you need to make changes to the shipping address after placing your order, please contact our customer support team as soon as possible.

10. Unsuccessful Delivery: If the delivery attempt is unsuccessful due to an incomplete or incorrect address, the recipient being unavailable, or any other reason beyond our control, additional delivery attempts or alternative arrangements may incur extra charges.

11. Returns and Exchanges: There is no return for the Artwork once purchased. 

If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to contact our customer support team. We are here to ensure a smooth and enjoyable shopping experience at Raizing Gallery.